Shipping Policy
Thank you for your order! We ship our products internationally from our warehouse.
📦 Order Processing
Orders will be processed within 1–3 business days after payment confirmation.
Processing time does not include weekends or holidays.
🚚 Shipping Time
Standard international shipping typically takes 12–25 business days to arrive.
Delivery times are estimates and may be delayed due to customs clearance, carrier disruptions, or unexpected events beyond our control.
🌍 Customs & Import Tax
Buyers are responsible for any local customs duties, import taxes, or brokerage fees charged by your country.
We cannot predict or control customs processing times.
🔍 Tracking Information
Once your package ships, we will send you an email with your tracking number.
You can track your shipment online using the provided tracking link.
⚠️ Lost or Stolen Packages
If your tracking shows delivered but you have not received your package, please contact your local post office first.
Contact us immediately if your package is marked lost. We will assist you to investigate.
❌ Address Responsibility
Please double-check your shipping address when checkout. We are not responsible for undeliverable orders caused by incorrect or incomplete addresses.
If you have any questions about shipping, feel free to email our support team.